Tech that 
Just works

Your business needs email, hosting, websites and systems that work properly every day. When they don’t, everything slows down.

At Madhouse, we provide IT support, website hosting, business email services, Microsoft 365 management and cyber security for companies across Chester-le-Street, County Durham and the North East.

From everyday technical support and email setup to secure website hosting, backups, monitoring and ongoing maintenance, we help keep the important stuff running in the background so your team can get on with the work.

No jargon. No overcomplicated setup. No being passed from person to person when something breaks. Just reliable support from a team that knows your business.

Website and email
Hosting

Your website and business email need to be reliable. If your site goes down or emails do not send properly, you can miss enquiries without even realising.

We provide managed website hosting and email hosting support for businesses that want their website, domain and email setup handled properly.

That includes the technical setup behind the scenes, such as SSL, backups, domain settings, DNS records, email routing, spam checks and the records that help your emails send, receive and land where they should.

Whether you are moving from an old provider, launching a new website or sorting a messy domain and email setup, we help make everything clearer, more stable and easier to manage.

Remote IT Support

When something stops working, you need help quickly not a long wait, a confusing ticket trail or someone blaming the wrong system.

Our remote IT support gives your team practical help with everyday tech issues, user access, device problems, software faults, account setup and general troubleshooting without needing an engineer on site.

Based in the North East, we support businesses across Chester-le-Street, County Durham, Durham, Newcastle, Gateshead and Sunderland, helping your team get back to work with less downtime and less drama.

Cyber Security

Cyber security is not just for big companies. One infected device, weak password, dodgy link or missed update can cause real problems for your business.

We help protect the everyday tech your team uses with practical support for anti-virus, malware protection, software updates, device security, password advice, user access and basic security checks.

The aim is to reduce the obvious risks before they become bigger issues, whether that means cleaning up old access, checking protection is in place or helping your team avoid common security mistakes.

No scare tactics. Just sensible cyber security support that helps keep your business, team and data safer.

Microsoft 365 Management

Microsoft 365 should make work easier, not leave your team fighting with mailboxes, logins, shared inboxes and missing files.

We help businesses set up, manage and tidy up Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, users, permissions, calendars, mailboxes and account access.

Whether you are moving from another email provider, adding new users or sorting a setup that has become messy over time, we make it clearer and easier to manage.

You get practical Microsoft 365 support that helps your team work properly, stay organised and spend less time stuck on account problems.

What Ya
Sayin'

Don't just take our word for it - have a gander at our Google reviews! 

Posted on Google Google
Play For Today profile picture
Play For Today
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Can’t praise Madhouse Media enough - the team have been great in not only setting up the systems I needed, but also advising on alternatives and improving the quality of our projects. Thanks so much guys!
Posted on Google Google
Chris Watson profile picture
Chris Watson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We’ve partnered with Madhouse on several projects, including website support, media services, and branded clothing and bags, and they have consistently provided an excellent service. Their team is professional, responsive, and always delivers on what they commit to. The standard of work has been outstanding across both digital and physical products, showing real attention to detail and a strong commitment to quality. It’s reassuring to know we can rely on them to get the job done properly. Efficient, dependable, and a pleasure to work with — we would have no hesitation in recommending Madhouse.
Posted on Google Google
Ali Darwis profile picture
Ali Darwis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend shopping here. The service is excellent, friendly and well-organized, and all the products sold here are of very high quality. Value for money👍👍👍
Posted on Google Google
Ayberk Susoy profile picture
Ayberk Susoy
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service provided and overall quality clearly reflect a company that genuinely takes pride in its work. I believe we will have the opportunity to collaborate more in the future. Thank you for your efforts 🫡
Posted on Google Google
Morgan profile picture
Morgan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality items. Great service would highly recommend.
Posted on Google Google
Robert Mccann profile picture
Robert Mccann
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ We’ve been working with Madhouse across multiple areas — website support, media, and branded clothing/bags — and they’ve been consistently spot on. Everything is handled professionally, communication is clear, and they actually deliver what they promise without chasing. The quality across the board has been excellent, whether it’s digital or physical products, and it’s clear they take pride in what they put out. Makes our life easier knowing it’s in safe hands. Reliable, efficient, and easy to work with — would definitely recommend. Inspection & Integrity Association Ltd.
Posted on Google Google
Pablo _ profile picture
Pablo _
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great PPE supplier. High-quality, durable gear and fast delivery. Our team feels safer every day. Highly recommended 🤗
Posted on Google Google
Yakup Incearık profile picture
Yakup Incearık
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Oldukça başarılı bir şirket, çözüm odaklı ve yenilikçi ruhu ile kaliteli hizmet sunuyorlar…

Need a website that works?

Hosting keeps your website online. A better website helps people trust you, understand what you do and get in touch.

Our website development team builds fast, clear, search-friendly websites with the technical setup sorted behind the scenes, from forms and tracking to hosting and ongoing support.

So your site does not just stay live and it helps bring in business.

AI
Madhouse Media
AI
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