MadCRM - ALL IN ONE
BUSINESS PLATFORM
Most businesses do not have a software problem.
They have a too many systems problem.
- Leads in one place
- Tasks somewhere else
- Customer notes burried in emails
- Spreadsheets filling in the gaps
- Follow-ups relying on somebody remembering to do them
MADCRM, brings your leads, customers, sales, tasks, support, marketing and day-to-day work together in one connected business platform.
So instead of chasing information across different systems, your team can see what needs doing, who is responsible and what has already happened.
YOUR bUSINESS NEEDS
one clear view
MADCRM gives your team one place to manage everything and keep your business moving forward. No more jumping between multiple bits of software, outdated systems or disconnected tools. Bring everything together in one modern platform and give your team a simpler, smarter way to work.
With MADCRM, you can:
- Capture and manage leads from your website, advertising and other enquiry sources.
- Keep customer information together with contact details, notes, history and activity in one place.
- Track sales opportunities through a clear pipeline so you always know what needs following up.
- Assign tasks and responsibilities so everyone knows what they need to do and when.
- Manage customer support and keep requests organised instead of losing them across emails and messages.
- Keep marketing connected to the same customer and lead records.
- See what is happening across the business with dashboards, reporting and a clearer view of performance.
It is more than traditional CRM software. MADCRM is a business management platform designed for small and growing businesses that want fewer disconnected systems, better organisation and more control over their day-to-day operations.
By bringing sales, customers, tasks, support and marketing into one platform, MADCRM helps your team spend less time managing admin and more time following up opportunities, supporting customers and getting the work done.
Turn questions into enquiries
Smart Search uses your WEBSITE content to answer customer questions, recommend relevant services and products, and guide visitors towards taking action.
OUR
FAQs
What type of business is MADCRM designed for?
MADCRM is designed around the needs of small businesses, growing teams and owner-managed companies that have reached the point where spreadsheets, inboxes and several separate apps are becoming difficult to manage.
Can different team members manage work inside MADCRM?
Yes. Tasks can be assigned to individuals, multiple users, teams or departments, with priorities, deadlines, comments, attachments and activity history.
Does MADCRM include customer support tools?
Yes. MADCRM includes support ticket management, threaded customer conversations, branded support portals, knowledge-base functionality and live support features.
Can MADCRM connect with software we already use?
MADCRM supports integrations including WordPress, Microsoft Calendar and Microsoft 365, Facebook, Shopify, WooCommerce, SMTP/IMAP and external APIs
Is MADCRM just customer relationship management software?
No. Customer management is one part of the platform, but MADCRM also includes lead management, sales pipelines, tasks, customer support, marketing, social planning, bookings, processes and reporting.
The idea is to connect the work around the customer rather than keeping every department in a separate system.
Stop Waiting For Leads
Use Outreach to reach the right prospects, manage follow-ups and keep new business conversations moving without losing track of who needs attention next.