Tech that
Just works
Your business needs email, hosting, websites and systems that work properly every day. When they don’t, everything slows down.
At Madhouse, we provide IT support, website hosting, business email services, Microsoft 365 management and cyber security for companies across Chester-le-Street, County Durham and the North East.
From everyday technical support and email setup to secure website hosting, backups, monitoring and ongoing maintenance, we help keep the important stuff running in the background so your team can get on with the work.
No jargon. No overcomplicated setup. No being passed from person to person when something breaks. Just reliable support from a team that knows your business.


Website and email
Hosting
Your website and business email need to be reliable. If your site goes down or emails do not send properly, you can miss enquiries without even realising.
We provide managed website hosting and email hosting support for businesses that want their website, domain and email setup handled properly.
That includes the technical setup behind the scenes, such as SSL, backups, domain settings, DNS records, email routing, spam checks and the records that help your emails send, receive and land where they should.
Whether you are moving from an old provider, launching a new website or sorting a messy domain and email setup, we help make everything clearer, more stable and easier to manage.

Remote IT Support
When something stops working, you need help quickly not a long wait, a confusing ticket trail or someone blaming the wrong system.
Our remote IT support gives your team practical help with everyday tech issues, user access, device problems, software faults, account setup and general troubleshooting without needing an engineer on site.
Based in the North East, we support businesses across Chester-le-Street, County Durham, Durham, Newcastle, Gateshead and Sunderland, helping your team get back to work with less downtime and less drama.
Cyber Security
Cyber security is not just for big companies. One infected device, weak password, dodgy link or missed update can cause real problems for your business.
We help protect the everyday tech your team uses with practical support for anti-virus, malware protection, software updates, device security, password advice, user access and basic security checks.
The aim is to reduce the obvious risks before they become bigger issues, whether that means cleaning up old access, checking protection is in place or helping your team avoid common security mistakes.
No scare tactics. Just sensible cyber security support that helps keep your business, team and data safer.


Microsoft 365 Management
Microsoft 365 should make work easier, not leave your team fighting with mailboxes, logins, shared inboxes and missing files.
We help businesses set up, manage and tidy up Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, users, permissions, calendars, mailboxes and account access.
Whether you are moving from another email provider, adding new users or sorting a setup that has become messy over time, we make it clearer and easier to manage.
You get practical Microsoft 365 support that helps your team work properly, stay organised and spend less time stuck on account problems.
What Ya
Sayin'
Don't just take our word for it - have a gander at our Google reviews!
Need a website that works?
Hosting keeps your website online. A better website helps people trust you, understand what you do and get in touch.
Our website development team builds fast, clear, search-friendly websites with the technical setup sorted behind the scenes, from forms and tracking to hosting and ongoing support.
So your site does not just stay live and it helps bring in business.
