MadAI
MEET YOUR NEW
SALES AGENT
Automate WhatsApp Support & Bookings with AI – Instantly, Accurately, Reliably.
MadAI is an AI-powered WhatsApp booking assistant that chats with customers, understands intent, checks real calendar availability, and schedules meetings automatically without false bookings or manual follow-ups.
Turn conversations into confirmed meetings, 24/7.
What is
MADAI?
MadAI is an AI WhatsApp booking system for businesses that rely on calls, consultations, or appointments.
Instead of back-and-forth messages, MadAI:
Understands customer messages in natural language
Knows when to chat and when to book
Collects booking details automatically
Connects directly to your calendar
Creates confirmed meetings
All inside WhatsApp, the channel your customers already use.
Why businesses
Choose MadAI
Built for Real Bookings
MadAI uses smart booking logic to decide when a message should go to an AI conversation and when it should enter a booking flow dramatically reducing false or accidental bookings.
Real Calendar Integration
MadAI checks live availability in your calendar before confirming meetings. If a time isn’t available, it automatically offers alternative slots.
Works 24/7 on WhatsApp
Customers can book meetings anytime, without waiting for your team to respond.
Safe, Reliable & Production-Ready
Developed with concurrency safety, error handling, and booking confirmation steps so meetings don’t get double-booked or lost.
How it
Works
Customer Sends a Message on WhatsApp
“Hi, I’d like to book a call.”
MadAI Understands the Intent
Decides whether the message an AI conversation, or a booking flow.
Booking Details Are Collected Automatically
Asks for Name, Email and preferred date & time.
Calendar Availability Is Checked in Real Time
If the time is available → booked instantly
If not → Maddy suggests 3 alternative slots
Meeting Is Confirmed
Calendar event is created, Video call link is generate, and confirmation is sent automatically.
Key
Features
AI-Powered Conversations
MadAI understands and uses natural language and talks like you. From the tone of voice, the way you talk, and how your business is perceived, MadAI can learn to speak like it’s already a part of your team. Responses are less auto generated and more like a human. It can handle FAQs and business questions, so you don’t have to.
Smart Booking System
We have created a booking system that can detect intent accurately to find the best solution for users. With a step-by-step booking flow, MadAI can direct users to where they need to be and confirm with users before booking.
Calendar Integration
MadAI supports Google Calendar integrations. Availability for bookings are checked in real time to make sure the times and dates are available. Automatic meetings are created once the availability is agreed and directly implemented into the calendar.
Alternative Time Suggestions
No bookings are missed with 3 available time slots offered if the requested time is unavailable to prevent any booking dead ends.
Admin Dashboard
In the dashboard you can view conversations, track real time booking metrics and manage calendar connections, all in one place. You can also update AI training content to make sure your booking system is never out of date.
Who is
MadAI for?
MadAI is ideal for:
Agencies booking discovery calls
Consultants scheduling consultations
Service businesses managing appointments
Startups handling inbound leads
Teams overwhelmed by WhatsApp messages
If your business books meetings Maddy saves you time and increases conversions.
Reduce costs,
increase accuracy
Unlike typical chatbots, MadAI:
- Reduces dependency on AI where it’s not needed
- Uses deterministic logic for bookings
- Prevents accidental or false meetings
This means:
- Lower AI costs
- Higher booking accuracy
- Better customer experience
